Have you changed your course or institution through JAMB but keep getting the error message “No Record Found” when trying to register for Post-UTME? You are not alone. Many candidates have experienced this problem during university admission screening, particularly after making changes to their preferred institution or course through the Joint Admissions and Matriculation Board (JAMB).
The situation can be frustrating, especially when a university has opened its Post-UTME registration portal and the application deadline is fast approaching. Candidates in this position may worry that they will miss the opportunity to apply, even after completing the required change of institution or course. The uncertainty can become even more stressful when other applicants are already registering successfully.
One possible explanation for the “No Record Found” error is that the university’s admission portal has not yet received or updated the candidate’s latest information from JAMB. This may happen when a change of institution or course has not been fully processed or reflected in the institution’s admission records. However, the error can also result from other issues, so candidates should not automatically assume that delayed data transfer is the only cause.
If you have completed your change of institution or course but still cannot register, first confirm that the change was successfully processed on the JAMB portal. Check that your registration details and examination information are correct, and make sure you are using the appropriate university screening portal. If the error persists, contact the institution’s admissions office or the relevant JAMB support channel for guidance on your specific case.
The good news is that JAMB has issued a statement addressing the issue, which may help candidates understand what is happening and what steps to take next. Rather than relying on rumours or assumptions, candidates should pay attention to the exact information provided by the board and follow any instructions that apply to their situation. The statement is particularly important for applicants who have completed their changes but are still unable to access their preferred institution’s Post-UTME registration portal.
Below is the statement from JAMB concerning the “No Record Found” complaint during Post-UTME registration. Read it carefully to understand the issue and determine what action may be necessary. If your university’s application deadline is close, do not wait until the final day to seek assistance. Contact the institution promptly, explain that you have completed a change of institution or course, and ask whether any additional steps are required before you can register.
According to JAMB, candidates who completed a change of course or institution but were unable to register for their preferred school’s Post-UTME screening because of the “No Record Found” error were advised to remain patient while the issue was being resolved. The problem affected candidates whose updated admission details were not yet reflected on their chosen institutions’ screening portals, preventing them from completing their registration.
JAMB explained that the details of affected candidates would be forwarded to their respective institutions to enable them to proceed with the online Post-UTME registration process. Once the schools received and updated the relevant information, candidates who had previously encountered the error would be able to access the registration portal and complete the necessary steps.
The development was intended to address the concerns of applicants who had successfully changed their course or institution but could not proceed with screening registration. Candidates in this situation were encouraged to remain calm and allow time for the necessary updates to take effect. However, they should also confirm that their change of course or institution was successfully processed on the JAMB portal.
Candidates should not automatically assume that their school’s registration deadline will be extended because of the problem. Although an institution may decide to adjust its deadline, any extension should be confirmed through an official announcement from the school. Applicants should therefore contact the admissions office if the “No Record Found” message persists, especially when the closing date is approaching.
JAMB also directed institutions to ensure that eligible candidates are given due consideration during the Post-UTME process. This was intended to help prevent applicants from being unfairly disadvantaged by the delay in receiving or updating their records. Candidates who changed their preferred institutions were encouraged to follow official instructions and confirm their registration status with the relevant school.
If you are still experiencing the “No Record Found” error after changing your course or institution, check your JAMB details, verify that you are using the correct screening portal, and contact your school’s admissions office for assistance. Keep checking official announcements from both JAMB and the institution for updates on the situation. Most importantly, do not wait until the final day of registration before seeking help, as early follow-up may give you more time to resolve the problem.
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